Refund Policy

FilContent is a monthly subscription service. You may cancel at any time, and access remains available until the end of the current paid billing period.

After the paid period ends, the subscription will not renew if it was successfully cancelled before the renewal date.

You may request a refund review within 7 days of payment if there was a duplicate charge, if you could not access the service due to an unresolved technical issue caused by FilContent, or if the purchase was made by mistake and the service was not meaningfully used.

We do not guarantee automatic refunds after the service has been used or after a substantial part of the subscription period has passed, unless required by law.

Send your request to hello@filcontent.com from the email address used for your account, including the reason for the request and the payment date if available.

We will review the request and respond within a reasonable time. If approved, the refund is processed through the payment provider and may take several business days to appear on your payment method.